Fastrak Customer Service Center Address

FasTrak customers already account for about three-quarters of all crossings at the Antioch, Benicia-Martinez, Carquinez, Dumbarton, Richmond-San Rafael, San Francisco-Oakland Bay and San Mateo-Hayward bridges. The January 2021 launch of a new all-electronic toll system at the Bay Area's state-owned toll bridges highlights the FasTrak convenience advantage. Customers also can use thebayareafastrak.orgwebsite to make a one-time payment, which allows the traveler to pay a toll online up to 30 days in advance of a bridge crossing or within 48 hours afterwards. Patrons who are not enrolled in any of these programs now receive a monthly invoice for their toll bridge crossings.

Customers who do not have FasTrak or a License Plate Account — and who do not use the online one-time payment option — are required to return invoices with payment within 30 days. Currently, FasTrak transponders are not compatible with E-ZPass and other ETC systems used in other states because they use a different specification than Title 21. If a vehicle does not have a transponder, or if a transponder is not detected at the toll plaza, a violation enforcement system triggers cameras that capture photos of the vehicle and its license plate for processing.

If the license plate is registered as belonging to a FasTrak user, the account is debited only the toll charge, and no penalty is charged. Otherwise, a toll violation notice is sent to the registered owner of the vehicle. In the case of drivers whose vehicles are company owned or leased, as long as the vehicle license plates are properly listed, the violations will be sent to the registered owner and not the employee driver. The all-electronic toll collection system being introduced at the Bay Area's seven state-owned toll bridges is similar to the system used at the Golden Gate Bridge, which adopted all-electronic tolling in 2013. Automated, high-speed cameras will capture images of customers' license plates, and the FasTrak customer service center will process the images and then mail an invoice each month to the address at which the vehicle is registered with the DMV.

The all-electronic toll collection system being introduced in 2021 at the Bay Area's seven state-owned toll bridges is similar to the system used at the Golden Gate Bridge, which adopted all-electronic tolling in 2013. Automated, high-speed cameras will capture images of license plates, and the FasTrak customer service center will process the images and then mail an invoice each month to the address at which the vehicle is registered with the DMV. The Bay Area Toll Authority collects tolls on the seven state-owned toll bridges in the Bay Area. As of Friday January 1, all seven of the Bay Area's state owned bridges havepermanently transition to all-electronic tolling.You can use eitherFasTrakto pay your toll, or set up a License Plate Account. For more information about FasTrak or setting up a License Plate Account, visitbayareafastrak.orgor call 877-BAY-TOLL.

The all-electronic toll collection system being introduced in 2021 at the Bay Area's seven state-owned toll bridges is similar to the system used at the Golden Gate Bridge, which adopted all-electronic tolling in 2013. A toll collected based on a license plate is called an Image Toll and can be identified on the customer statement by noticing the license plate number listed instead of the transponder number. If one fails to correctly list license plates on their account, the FasTrak customer will receive toll violation notices as if they were another driver.

Conversely, a license plate should be removed from an account after a change in ownership, otherwise resulting in paying for another driver's tolls via the Image Toll process. Pay-by-Plate allows users to pay for their trips after using the South Bay Expressway when they couldn't or didn't pay at the time of the trip. For example, if a driver got on the road and then realized he did not have cash or a credit card, he could still drive on the facility, and then use Pay-by-Plate afterward to pay the toll and avoid a fine for toll violation. It is important that if you plan to use the Pay-by-Plate program, travel on the toll road is in the cash/credit lanes and not the full speed FasTrak lanes for pre-paid customers. Customers who do not have FasTrak or a License Plate Account — and who do not use the online one-time payment option — will be required to return invoices with payment within 30 days.

Customers who neglect to return payment within 30 days will receive a "Notice of Toll Evasion" with a $25 penalty for each toll crossing. Customers who do not return invoices with payment after 60 days will receive a "Second Notice of Delinquent Toll Evasion" with a violation penalty of $70 per crossing. Customers who do not return payment after a second notice may have a hold put on their vehicle registration by the DMV and/or have the amount owed referred to a collection agency. Following the suspension of cash toll collection in March of this year, these customers have received individual toll notices for each crossing.

South Bay Expressway's Pay-by-Plate Terms and Conditions require that customers pay their tolls within four business days of taking the trip on South Bay Expressway. WE DO NOT MAIL BILLS FOR TOLLS TO CUSTOMERS. IT IS YOUR RESPONSIBILITY TO REPORT AND PAY FOR YOUR TRIP. If a customer fails to pay for his toll within four business days, he will be in violation and will be subject to a $40 minimum penalty. SBX has a separate toll schedule for Pay-by-Plate tolls that is $2 higher per trip than cash or credit card tolls.

It's easy to pay your Pay-by-Plate tolls on our Web site at SBXthe125.com. There has been a push to strictly use open road tolling, accepting only payments via a FasTrak transponder, a toll-by-plate account, or one-time payments via online or by phone instead of cash. All of California's HOT lanes only use open road tolling. The Golden Gate Bridge began requiring electronic payments for all tolls in March 2013, and all the Orange County toll roads run by TCA likewise did the same in May 2014.

A plan to also eliminate toll takers on all seven of the state-owned bridges was approved in 2019. On March 20, 2020, at midnight, due to the COVID-19 pandemic, all-electronic tolling was temporarily placed in effect for those seven state-owned toll bridges, and as of December 10, 2020, all of them are now permanently cashless. The only toll facility that still accepts cash is the South Bay Expressway in San Diego County, but it uses unstaffed toll booths with cash machines that require exact change. If you fail to pay the toll, a violation notice will be issued to the registered owner of the vehicle. You can avoid a violation with our new Pay-by-Plate payment option for your South Bay Expressway trips. If you receive a violation, the minimum penalty for nonpayment of a toll is $40 plus the amount of the toll and any applicable fees under California Vehicle Code §4770 and any other applicable law.

If a violation occurs, you will be subject to all fees, fines, and penalties as provided by law. We appreciate your business and hope that if you have the opportunity to use the South Bay Expressway in the future, you'll choose to do so. You can pay for your tolls at our automated cash and credit card machines at the time of your trip, or you can take advantage of our Pay-by-Plate program and pay your toll within four business days.

Each toll agency in Southern California has their own billing and customer service center. For convenience, all toll facilities in the San Francisco Bay Area instead share the same billing and customer service center. Although anybody with a FasTrak transponder can use it to pay tolls on any California toll facility using the system, people are encouraged to open their accounts with the local agency in charge of the one that they use the most.

Each center establishes its own fee and discount structures, and people may be charged a fee if the majority of their FasTrak use occurs elsewhere. If you didn't pay your toll at an automated cash or credit card machine and do not have a FasTrak account, you can avoid getting a violation by utilizing our Pay-by-Plate payment options. Click here to see all you need to know about making a Pay-by-Plate payment. FasTrak is the statewide toll collection system used to pay tolls electronically in California.

FasTrak lets customers pay their tolls electronically on the I-15 Express Lanesand South Bay Expresswayin San Diego County, and any toll road, bridge, or express lane in California bearing the FasTrak logo. If you couldn't or didn't pay at the automated cash or credit card machine, you can avoid receiving a violation with our Pay-by-Plate option for your South Bay Expressway trips. Note that Pay-by-Plate tolls are $2 higher per trip than cash or credit card tolls and must be paid within four business days. Cash and credit card customers will find the toll amounts printed on the automated cash and credit card machines at the entrances and exits to the South Bay Expressway. Cash and credit card tolls for two-axle vehicles on South Bay Expressway range from $2.00 to $3.50. Vehicles with three or more axles pay two times the two-axle toll rate.

Tired of sitting in gridlock on South Bay roads and highways? The 10-mile express toll road extends from Otay Mesa Road/SR 905 in Otay Mesa near the international border north through eastern Chula Vista to SR 54 in Spring Valley. This connection gives drivers convenient access to Downtown, Sorrento Valley, Santee, I-8, and I-15, as well as Otay Mesa, Mexico, and more. The road provides a fast, reliable, scenic commute every time.

Drivers who do not return invoices with payment after 60 days will receive a "Second Notice of Delinquent Toll Evasion" with a violation penalty of $70 per crossing. The FasTrak CAV toll tag is only issued to eligible clean air vehicles and is required for discounted single-occupant CAV travel in the I-880, I-680 Contra Costa, and SR-237 express lanes. The FasTrak CAV toll tag also has a three-position switch to signal whether you are traveling alone or as a carpool. The FasTrak CAV toll tag works at all toll bridges and in all Bay Area express lanes, and it also can be used to pay for parking at San Francisco International Airport. Drivers who do not return invoices with payment after 60 days will receive a "Second Notice of Delinquent Toll Evasion" with a violation penalty of $70 per crossing.

Most registration holds will be lifted within one week but may take up to 30 days. If the violation total was paid by check to South Bay Expressway directly, there is a minimum two-week hold placed on check payments to allow them to clear. We will attempt to remove holds once the two-week hold period has passed and the check payment has cleared. We recommend paying vehicle registration fees on time and registered owners wishing to receive their registration tags at the time of vehicle registration payment may also pay the DMV directly to do so.

SANDAG and LGBS will not assume responsibility for any late fees assessed through the DMV for failure to pay vehicle registration fees on time. If you are a FasTrak customer and will be driving a rental car for any reason, be sure to add the rental car license plate information to your FasTrak account so you don't receive a violation notice. The other way to set up a FasTrak account is to pick up a toll tag at a convenient FasTrak retail location. You can then activate the toll tag by finishing the account enrollment process online or over the phone with one of FasTrak's friendly customer service representatives. FasTrak® is the statewide toll collection system used to pay tolls electronically in California. With a FasTrak transponder and an account, you can pay tolls electronically on every tolled bridge, lane and road in California, eliminating the need to stop and pay cash at toll booths.

SAN FRANCISCO — The customer service center for FasTrak electronic bridge toll payments will be out of commission until 10 a.m. Monday when it reopens in a new location a few blocks away. Drivers who do not have FasTrak or a License Plate Account — and who do not use the online one-time payment option — will be required to return invoices with payment within 30 days.

Those who neglect to return payment within 30 days will receive a "Notice of Toll Evasion" with a $25 penalty for each toll crossing. If you drive on a toll road, and did not arrange payment before travel or pay your toll within 3 days, the vehicle's registered owner will receive an unpaid toll notice from that toll road's payment provider. Those who neglect to return payment within 30 days will receive a "Notice of Toll Evasion" with a $25 penalty for each toll crossing. Toll Enforcement Look-up Please enter the information requested below to find out if there are any PA Turnpike unpaid toll violations or invoices associated with this license plate. This inquiry only applies to the PA Turnpike and does not include amounts owed to any other toll road, bridge or agency in or outside of Pennsylvania. If you have used a toll road and not paid your toll within five working days, you may receive a Toll Payment Notice.

The notice will contain details of the trip and the amount to pay. This notice is sent to the person registered to the vehicle that used the toll road. There is an administration fee of $4.90 per notice issued.

All FasTrak toll tags are accepted for toll payment on Bay Area toll bridges. In the express lanes, a standard FasTrak toll tag is equivalent to a FasTrak Flex tag set to the "1" position. If you already have a standard FasTrak toll tag and you do not use express lanes as a carpool, motorcycle, or eligible CAV, a standard FasTrak toll tag will serve all your needs. Most FasTrak users only need a standard FasTrak toll tag. Bay Area express lanes let you enjoy a more reliable trip as you bypass traffic congestion.

Always set the switch on your toll tag before you get in the lane so you receive any toll discounts you're eligible for. Drivers who do not have FasTrak or a License Plate Account -- and who do not use the online one-time payment option -- will be required to return invoices with payment within 30 days. When the Metro ExpressLanes opened in Los Angeles in late 2012, it introduced FasTrak transponders with a special switch that indicates the number of occupants in the vehicle. For the convenience of their FasTrak customers in the Greater Los Angeles urban area who may also use the Metro ExpressLanes, TCA began offering switchable transponders in 2013, and the 91 Express Lanes followed suit by 2015. The Bay Area FasTrak Customer Center then started to offer switchable transponders, under the name "FasTrak Flex", in summer 2015. In other HOT lane facilities, drivers "declare" that they are a carpool by covering their FasTrak transponder in a mylar bag.

As the vehicle enters the toll lane, sensors detect the vehicle. The two-antenna configuration reads a transponder mounted on the vehicle's windshield. As the vehicle passes through the exit light curtain , it is electronically classified by the treadle based on the number of axles, and the ETC account is charged the proper amount. Feedback is provided to the driver on an electronic sign . If the vehicle does not have a transponder, or if a transponder is not detected at the toll plaza, the system classifies it as a violator and cameras take photos of the vehicle and its license plate for processing. Clean Slate was a discounted violation recovery program that permitted individuals with open violations on South Bay Expressway to resolve them for a significantly reduced amount.

Once all toll and violation were paid, drivers became eligible to become FasTrak® customers and save up to 80% off cash/credit tolls; license plate registration is required. If you fail to pay the required toll, you may receive a violation notice under California Vehicle Code §4770 or another applicable law. Convenient automated cash and credit card machines are located at northbound entrance and southbound exit ramps on South Bay Expressway to make payments for your trips. Attendants also greet customers in our main tollbooths at the Otay Mesa Toll Plaza between 6 a.m. During weekdays, and they are happy to provide change and a receipt.

Be sure to have exact change or a major credit card with you because no change is given by our automated cash machines. A FasTrak toll tag pays tolls electronically on all eight toll bridges in the San Francisco Bay Area. Call FasTrak or Pay Toll - your account needs more funds to pay the required amount using FasTrak. Payment can be made online at or over the phone using a credit card, by mailing a check or money order to Bay Area FasTrak, or with cash at one of hundreds of local cash payment locations. The walk in counter at the Customer Service Center takes all forms of payment as well. The best way to pay tolls in Lee County, Florida is with a LeeWay transponder.

Motorists without a transponder will be billed via license plate scan. LeeWay customers with a transponder are eligible for various discount programs at our locations. The FasTrak Flex toll tag has a three-position switch to signal whether you are traveling alone or as a carpool. The FasTrak Flex toll tag works at all toll bridges and in all Bay Area express lanes, and it also can be used to pay for parking at San Francisco International Airport. Welcome to EZDriveMA, the online home of Massachusetts all electronic tolling program.

Here, you can open an E-ZPass MA account, manage your account information, and pay missed tolls. Use our quick links to pay your Pay By Plate MA Invoice. Under California law, the California Department of Transportation was given the mandate to develop and maintain an open, statewide ETC specification. This specification is known in the transportation industry as "Title 21" after it was added to Title 21 of the California Code of Regulations.

FasTrak uses RFID technology near 915 MHz to read data from a transponder placed in a vehicle moving at speeds that may exceed 70 mph (112 km/h). The RFID transponder in each vehicle is associated with a prepaid debit account; each time the vehicle passes underneath a toll collection site, the account is debited to pay the toll. FasTrak is the electronic toll collection system used in the state of California in the United States. The system is used statewide on all of the toll roads, toll bridges, and high-occupancy toll lanes along the California Freeway and Expressway System.

Pay-by-Plate is intended for occasional users to avoid receiving a violation because they were unable to pay at the time they used the road. Closing your FasTrak account to solely use our Pay-by-Plate option would cost you more than using your FasTrak account. FasTrak is the easiest, least expensive, and most convenient way to pay tolls on South Bay Expressway, allowing you to bypass tollbooths at full highway speeds.